Help and support

Questions, and anything you need

A real person reads every message. If something is not working, or you are unsure whether what you are experiencing is normal, ask.

Reach us

A real person reads every message, usually the same day.

Prefer your own inbox? Write to attunements@bergenfamily.org

One to one Book with Dr. Kathrine Harrison If a week lands heavily, or you want the work met directly rather than through a recording. In person or online.

About the course

Pace, length, and what is asked of you

Do I need to keep pace with anyone?
No. Foundations is entirely self-paced. The weekly rhythm matters more than the calendar — a day either way is fine. Momentum is real though: each week lands on the one before it, so if you can, keep a week inside ten days.
How long is each session?
Around fifteen minutes. That is the point — built for efficiency, not endurance.
What is the mid-week boost?
A short audio from Kathrine, a minute or two, that sits between the two sessions and keeps the week moving while things are surfacing.
Do I need the Claude companion?
No. The printed playbook covers the same six weeks. The companion paces you, checks in through the week, and three times hands your own words back — but everything essential is in the playbook.
What if a week is hard?
What unfolds between sessions is different for everyone, and there is no response you are supposed to have. Difficulty does not mean something has surfaced, and ease does not mean nothing has. Simply notice what becomes more visible through the week, and bring whatever is present into the Recode — it is another opportunity to work with what is there. If a week feels particularly significant and you would like direct support, Kathrine also works privately — one to one, in person or online. Book directly with her.
How does working with Kathrine one to one amplify what Foundations does?
Foundations brings your system into the field and lets it settle there. A private session works the other way round — it starts from what is actually in front of you, and Kathrine can read and meet that directly rather than through a recording made for everyone. People who do both tend to describe the recorded weeks as the ground and the private sessions as the acceleration. Neither needs the other, and the combination moves faster than either alone.
Is this tax-deductible?
No. Attunements Foundations is a programme of The Bergen Family Foundation, but this is a paid course, not a donation — you are buying access to a programme, so the payment is a purchase rather than a charitable gift. No gift receipt or charitable acknowledgement is issued for it. Stripe emails you an ordinary purchase receipt at the address you paid with. (The Foundation’s 501(c)(3) status is currently pending in any case.)
Is this therapy or coaching?
No. Attunements are frequency-based calibrations for leadership alignment. They sit alongside therapy or coaching rather than replacing either.
What if I have never done energetic work?
That is common here. Nothing is required beyond showing up and receiving — the sessions are meditative rather than participatory.
Can I go back to earlier weeks?
Always. Nothing expires. A template deepens each time you return to it.

If something is not working

A video will not open
The session cards open in a new tab. If nothing happens, your browser is most likely blocking the pop-up — allow it for this site and tap again. If the card is greyed out and reads “Coming shortly”, that recording is not published yet and nothing is wrong on your end.
The mid-week boost will not play
Tap the card once to open the player, then the circle to play. If you hear nothing, check your device is not on silent and that the volume slider inside the player is up. On iPhone, the side switch mutes web audio in some browsers.
I have lost my place in the course
Your progress is remembered in the browser you used, on that device only — there is no account behind it yet. Switching browser, device, or clearing your history will reset it. Nothing you wrote is affected, and every week stays open to you regardless. Use the six-week rail at the top of any week page to jump straight back.
Can I use this on my phone?
Yes. Everything works on a phone, including the audio. The only thing that reads better on a larger screen is the six-week review at the end.
I want to start again from week one
Go to your course and use “Reset my progress on this device” at the bottom. Nothing is deleted except the record of where you had reached.

Is this normal?

The week after an Attunement felt harder, not easier
What unfolds between sessions is different for everyone, and there is no response you are supposed to have. A difficult week does not mean something has surfaced, and an easy one does not mean nothing has. Notice what you notice, and bring whatever is present into the Recode later in the week — it is another opportunity to work with what is there. The welcome explains the shape.
I did not feel anything
Not a problem, and common especially at the beginning. Many people describe the experience as familiar rather than dramatic — a settling rather than an event. Nothing obvious happening does not mean nothing happened, and you do not need to look for evidence that something is working. Notice what you notice through the week; the log is simply a place to record it.
I have fallen behind
There is nothing to fall behind on. It is entirely self-paced and nothing expires. If you can, keep a week inside ten days, because each one lands on the one before it — but a fortnight either way changes nothing.
Something came up that feels bigger than a course
Please reach out rather than sitting with it alone. Write to us, or book directly with Kathrine. If what has surfaced is beyond what this work is for, we will say so and help you find the right support — Attunements sit alongside therapy or coaching rather than replacing either.

Where things live